(866) 420-3577

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Support Policies

First and foremost, it is our policy to deliver on our promise of excellent quality of service, and world-class technical support and customer care. Customers have come to expect great quality from VOIPHEAD, and we are committed to meeting and exceeding expectations in this regard. Just as important, we focus on helping our customers to understand how best to achieve reliable, high quality hosted VoIP and SIP Trunking services.


Terms of Service

Acceptable Use Policy



Below we illustrate our policies on supporting customers that "bring their own broadband", or manage their own LANs and WANs. We always work with our customers to identify issues and resolve them quickly, but it is important to clearly state the areas where VOIPHEAD is responsible for service delivery.




VOIPHEAD General Escalation Procedures


VOIPHEAD General Escalation Procedures







How Can We Help?
Want to learn more about how your business can benefit from Hosted PBX and VoIP services powered by VOIPHEAD? Let us help with your questions, and we'll make recommendations that best fit your business needs.

For more information, call us at (866) 420-3577 or CLICK HERE to send us a quick message and a representative will contact you at your convenience.

Voice Over IP Solutions
VOIPHEAD, LLC
12826 Country RidgeSan Antonio, TX78216US
Phone: (210) 499-0134 Website: http://voiphead.com/