VOIPHEAD Standard Support Policies
Internet Services Only
When a customer purchases Internet services, VOIPHEAD demarcation is the Local Exchange Company's Main Point of Entry (Smartjack). The demarcation can be inside or outside of your facility.
Note: It is the customer's responsibility to extend the circuit from the Local Exchange Carrier's Main Point of Entry to the location in your facility where the terminating device is installed (i.e. router, switch). Demarc extension purchased from VOIPHEAD are not warranted after the circuit is activated and accepted by the customer.
How Can We Help?
Want to learn more about how your business can benefit from Hosted PBX and VoIP services powered by VOIPHEAD? Let us help with your questions, and we'll make recommendations that best fit your business needs.
For more information, call us at (866) 420-3577 or CLICK HERE to send us a quick message and a representative will contact you at your convenience.