VOIPHEAD Standard Support Policies
SIP Trunking Only
If you purchase SIP Trunks from VOIPHEAD and you provide:
* Internet Service
VOIPHEAD demarcation is good messaging and Media from our SIP Platform.
Note: VOIPHEAD provides documentation via email and our online help system during the installation process concerning the configuration that we require for SIP Trunking to work on your PBX. Once you receive this documentation, it is your responsibility to install and configure your PBX.
If you purchased a QoS device or IAD from VOIPHEAD, and hired VOIPHEAD to configure the QoS or IAD device, it is your responsibility to assist VOIPHEAD and manage the configuration of your PBX. Configurations are not warranted after the installation is complete and accepted by the customer.
How Can We Help?
Want to learn more about how your business can benefit from Hosted PBX and VoIP services powered by VOIPHEAD? Let us help with your questions, and we'll make recommendations that best fit your business needs.
For more information, call us at (866) 420-3577 or CLICK HERE to send us a quick message and a representative will contact you at your convenience.